Tell me and I forget. Teach me and I remember. Involve me and I learn. Benjamin Franklin

Friday, April 4, 2014

Google’s Scientific Approach to Work-Life Balance (and Much More)

By Laszlo Bock

Harvard Business Review - March 27, 2014

More than 65 years ago in Massachusetts, doctors began a longitudinal study that would transform our understanding of heart disease. The Framingham Heart Study, which started with more than 5,000 people and continues to this day, has become a data source for not just heart disease, but also for insights about weight loss (adjusting your social network helps people lose weight), genetics (inheritance patterns), and even happiness (living within a mile of a happy friend has a 25% chance of making you happier).
Upon reading about the study, I wondered if the idea of such long-term research could be attempted in another field that touches all of us: work. After more than a decade in People Operations, I believe that the experience of work can be — should be — so much better. We all have our opinions and case studies, but there is precious little scientific certainty around how to build great work environments, cultivate high performing teams, maximize productivity, or enhance happiness.
Inspired by the Framingham research, our People Innovation Lab developed gDNA, Google’s first major long-term study aimed at understanding work. Under the leadership of PhD Googlers Brian Welle and Jennifer Kurkoski, we’re two years into what we hope will be a century-long study. We’re already getting glimpses of the smart decisions today that can have profound impact on our future selves, and the future of work overall.

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